Supporting Academic Advising and Mentorship


This chapter explores the best practices for using ChatGPT to provide personalized guidance to students on academic matters such as course selection, degree planning, and career paths.

This chapter is divided in the following sections. Click the links below to jump down to a section that interests you:

Understanding ChatGPT

ChatGPT is a powerful AI language model that can understand and generate human-like text responses based on a given input. Its applications range from answering questions and offering suggestions to composing entire documents. By incorporating ChatGPT in academic advising and mentorship, faculty members can provide students with tailored guidance, improve communication, and streamline the advising process.

Best Practices for Integrating ChatGPT in Academic Advising and Mentorship

Course Selection Assistance

ChatGPT can be used as a virtual assistant to help students explore and select courses that align with their academic goals and interests. Faculty members can create a knowledge base containing course descriptions, prerequisites, and schedules. Students can then interact with ChatGPT to obtain recommendations and insights on courses that best match their needs.

Best Practices

  • Keep the knowledge base updated with the latest course offerings and prerequisites.
  • Train ChatGPT with relevant data to ensure it understands academic terminology and concepts.
  • Encourage students to provide feedback on course recommendations to improve the accuracy and relevance of ChatGPT’s suggestions.

Degree Planning Support

Degree planning can be a complex and time-consuming process for students. ChatGPT can assist students in creating a comprehensive degree plan, factoring in course requirements, transfer credits, and academic goals.

Best Practices

  • Work with academic departments to provide accurate and up-to-date program requirements for ChatGPT.
  • Train ChatGPT to recognize different degree requirements, such as core courses, electives, and general education.
  • Incorporate a feedback mechanism for students to report discrepancies or outdated information in their degree plans.

Career Path Exploration

ChatGPT can help students explore potential career paths based on their major, interests, and skills. By integrating information from job market trends and industry data, faculty members can guide students in making informed decisions about their future careers.

Best Practices

  • Collaborate with career services to provide ChatGPT with accurate and up-to-date career information.
  • Train ChatGPT to recognize transferable skills and recommend relevant careers based on a student’s major and interests.
  • Encourage students to engage in career-related conversations with ChatGPT to help them develop a well-rounded understanding of their career options.

Privacy and Ethical Considerations

While ChatGPT offers numerous benefits, it is essential to consider privacy and ethical concerns. Faculty members should ensure that student data is protected and that the AI tool is used responsibly.

Best Practices

  • Establish clear guidelines on data usage and privacy, ensuring compliance with relevant regulations and institutional policies.
  • Regularly monitor ChatGPT’s interactions to identify and rectify potential biases or inaccuracies in its responses.
  • Educate students on the limitations of AI tools and the importance of critical thinking and human judgment in decision-making.


Incorporating ChatGPT into academic advising and mentorship can greatly enhance the support and guidance provided to students. By following the best practices outlined in this article, faculty members can harness the power of ChatGPT to revolutionize their approach to academic advising and empower students to achieve their academic and career goals.


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ChatGPT in Higher Education Copyright © 2023 by Rob Rose is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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